atcomsystems.ca/forum Forums General General Telephone & Systems Information SLT answer a call on hold?

You can do it on a Telrad.

Dave,

When you dial 9 to get an outside line, you seize one of the pool of trunks. You put the call on hold by hitting FLASH + 6.

To retrieve the call, you dial 6.

If you first were to dial 8x where x is the trunk number, you would know which trunk you were using, but you still would use FLASH + 6 to put the call on hold, and 6 to retrieve it.

In the event that another user puts a call on hold, and you, the SLT user, need to retrieve the call, you would need to know which trunk was on hold. In that scenario, you would just get icm dial tone, and dial the 8x trunk code to access the held call.

Dave -

I've still got 1A2 here at home - with some SLTs set up with A-Lead control.

I've thought about changing out the system over the last 30 years, but it works and it does (with a few add ons) everything I need and it's a conversation starter and ...I guess I'm cheap.

So I've still got A-Lead control.

Sam

that's a standard merlin legend feature

On ESI when you put a call on hold from an SLT, it will audibly tell you what line you've just placed on hold, then you hang up. I work on Panasonic and NEC DSX but I've never done that on either system.