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Joined: Jun 2008
Posts: 10
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Joined: Jun 2008
Posts: 10 |
Here is the scenario:
IPK II
4 port Elitemail
During inclement weather, I need to remotely access the system and configure it to forward calls to external lines.
I have set up a CAR Key and CF/A to my cell. I then dialed into the VM and set my ext to transfer to the CAR key. During testing, it would do a transfer but after 10 - 15 secs I get a message "The number you have dialed has not been recognized." But when I dial the CAR directly, it transfers the call to my cell.
What am I missing?
Thanks
Dana
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Joined: Nov 2007
Posts: 369
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Member
Joined: Nov 2007
Posts: 369 |
In your Elite Mail, do you have a transaction box built for the CAR key with "Transfer to Extension" = Yes ??
Do the incoming trunks terminate (DIT) to your extension?
"I didn't do it, and I won't do it again"
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Joined: Jun 2008
Posts: 10
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Member
Joined: Jun 2008
Posts: 10 |
There is only one transaction box built and it is the default.
Second question, I would say No. I looked at 3-42 and there is no number there
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Joined: Jul 2006
Posts: 731
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Member
Joined: Jul 2006
Posts: 731 |
Let's make sure the mailbox associated with that CAR key has the transfer setting to Y > X & release.
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