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Joined: Mar 2009
Posts: 2
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Joined: Mar 2009
Posts: 2 |
I need help on fixing a problem I caused. While transferring a call I accidently hit #7 instead of just 7. Now my number is on the persons phone I was transferring to.
I answered a call and then hit transfer and the extension number. I then hit # 7.
Since our compnay can't find the manual can anyone help me?
Thanks
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Joined: Jul 2006
Posts: 731
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Posts: 731 |
Try dialing # from your phone. It sounds like callback request was activated.
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Joined: Mar 2009
Posts: 2
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Posts: 2 |
Thanks, I appreciate the help, that worked.
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Joined: Mar 2009
Posts: 5
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Posts: 5 |
I have a major problem with this phone system. I don't know how to change the names for the extentions or how to change the time for Daylight Savings. Can someone please help me?
Thanks,
Lynda
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Joined: Feb 2009
Posts: 61
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Joined: Feb 2009
Posts: 61 |
It would help to know which system.
On Elite system
Usually at extension 100 or 101 [The extension connected to port one on the system]
With the phone hung up and idle
Press FEATURE
Dial 9
Press #
Enter the hour and minute via the dial pad
Press RECALL to change to am / pm as needed
Press FEATURE to end
On IPKII or SV8100
From any display phone
With the phone hung up and idle
Press SPEAKER
Dial 728
24 hour military format
Dial 2 digits for the hour
Dial 2 digits for the minutes
Press SPEAKER to hang up
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Joined: Mar 2009
Posts: 5
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Posts: 5 |
We have the Elite System and got the time changed. Now, how do I change the names that appear on the screen for the extentions?
Thanks,
Lynda
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Joined: Feb 2009
Posts: 61
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Joined: Feb 2009
Posts: 61 |
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Joined: Mar 2009
Posts: 5
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Posts: 5 |
I'm sorry, but what does that mean?
Thanks,
Lynda
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Joined: Feb 2006
Posts: 444
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That means MEMORY BLOCK #4, data #18. If you are asking what those mean, you should call a technician for support.
Scott
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Joined: Mar 2009
Posts: 5
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I know about programming but not when I start a new job and no one knows how to program the phone. The manual isn't any help either. Now, can you help me?
Thanks,
Lynda
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