|
|
|
|
Joined: Jul 2006
Posts: 731
Member
|
|
Member
Joined: Jul 2006
Posts: 731 |
Customer was ugraded from Elite 192 to IPK 4600. We just put another CPU in it. Added a PRI from a.t.&t. 20 B-Channels on PRT U-20 in slot 1-7. Static is heard on the customers side as well as "clipping or choppines" I don't hear it on my end. We swapped the CLK card but I wonder if a D-Channel trace will show us anything. There are no alarms on the PRT card or ext. 100 on port 01.
I am also considering requesting a.t.&t. stress test the circuit.
Opinions, ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2007
Posts: 1,439
Member
|
|
Member
Joined: Apr 2007
Posts: 1,439 |
Had exactly the same issue on an IPKII in Wash D.C. it was the circuit from the carrier.
I had to replace the CPU, cabinet, PRI card and digital station cards and all the phones (24 phones total) before the carrier would drop a new circuit into the premise.
Big surprise, new circuit and trouble is gone. Carrier got a bill for my time, shipping and parts.
D
|
|
|
|
Forums84
Topics94,514
Posts639,943
Members49,846
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (kenc),
268
guests, and
25
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
