|
|
|
|
Joined: Oct 2008
Posts: 21
Member
|
|
Member
Joined: Oct 2008
Posts: 21 |
Men.....I inherited an Aspire S system. I did the move on the system in Jan. The original installer does not respond to calls. The client asked me to install 4 new exts. I installed an ESIU 8 expansion card. When I plug in new phones,
I get a port number, time and date, and a row of ??????. I have checked out programs 10-03-01 and 02.
For slot 5, it seems that the settings are correct and the CPU is "seeing" the expansion card, but I cannot get the new extensions to respond past showing the port number, date/time,
???? and soft key data. I have a feeling it has to do with logical port numbering, but clearly I'm missing something. I'm very familiar with DS and DSX, but I'm not getting something here.
Thanks for your help.
P.S. I'm using a keyset for programming.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2007
Posts: 369
Member
|
|
Member
Joined: Nov 2007
Posts: 369 |
How many stations are you trying to take this cabinet to? The maximum configuration is 8 lines, 24 digital stations. You can install 2 8-port digital station cards max!
"I didn't do it, and I won't do it again"
|
|
|
|
|
Joined: Oct 2008
Posts: 21
Member
|
|
Member
Joined: Oct 2008
Posts: 21 |
16.
There is only 1 ESIU expansion card installed. It is in slot 5.
|
|
|
|
|
Joined: Oct 2008
Posts: 21
Member
|
|
Member
Joined: Oct 2008
Posts: 21 |
P.S.
The system was originally set up for 8 extensions.
I added 1- 8 port ESIU. The 4 extensions I added
show port numbers 11, 12,13 and 14. The displays sshow a row of ?????? where the ext. nomber should be. Date, time, and soft key info is present. No dial tone, no line key response.
|
|
|
|
|
Joined: Apr 2008
Posts: 228
Member
|
|
Member
Joined: Apr 2008
Posts: 228 |
did you assign station numbers to the ports?
|
|
|
|
|
Joined: Oct 2008
Posts: 21
Member
|
|
Member
Joined: Oct 2008
Posts: 21 |
No....what program number?????
|
|
|
|
|
Joined: Oct 2008
Posts: 21
Member
|
|
Member
Joined: Oct 2008
Posts: 21 |
Got it. Thanks. In my old age, I expected the system to assign it by default.....jeeze...
Thankful for your support!!
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Silversam),
328
guests, and
47
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
