I have setup numerous SV8100s with UM8000 voicemails and most custmers want a general mbx that will show up on many phones. I have setup a "77" In Mail button on the phone and included the general mbx number. This works to have a MWI for the mbx and to allow the user to login and check it, but it does not give you softkeys, just voice announce features. If you access the same mbx manually, you get softkeys.

I have talked to NEC and have not received a straight answer. Does anyone know if this can be changed to work. Most customers do not like this setup and really like the softkey support.