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Joined: Jul 2008
Posts: 13
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Joined: Jul 2008
Posts: 13 |
Hello, Installing a DS2000. I have all 6 extentions working however I can not Get the trunk lines to ring on the selected keys I have programmed on the phones. I only have 2 trunk lines. Key 1 assigned to trunk 1 but nothing. I have set the extentions to ring day and night. Very simple set up. They are to ring on all phones and when someone wants outside line they must select line 1 or line 2 by the line keys...
any help please.
Ralph Nahigian
Car 3
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Joined: Jun 2006
Posts: 1,624
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Joined: Jun 2006
Posts: 1,624 |
Are you able to see the calls ringing in on the line keys? If so, can you answer the calls by pressing the line key when it lights?
Check 1803 for Full Access
1805 for Ring Day/Night (It sounds like you have this one)
1003 for a Ring Destination of Key Ring with overflow to extension 700.
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
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Joined: Jul 2008
Posts: 13
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Joined: Jul 2008
Posts: 13 |
Hello, I can not see line 1 or 2 keys ringing at all. I even can not see any activity on the trunk card when I ring in from an outside phone
Ralph Nahigian
Car 3
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
you say "when someone wants outside line they must select line 1 or line 2 by the line keys.." so I assume you have dial-tone to call out on these keys
when you call in to line one or two can you press the line key and answer ?
have you verified the correct lines are going to the system ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Double check your wiring to the 8 pin connector.
Blue pair trunk 1, orange trunk 2, green trunk 3, brown trunk 4.
Confirm your not mistaken a ASTU (analog station)card for the ATRU (analog trunk)
We get old too soon, smart too late
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Joined: Jul 2008
Posts: 13
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Joined: Jul 2008
Posts: 13 |
I have checked those and seem to be in order.
I have two jacks on the ATRU card. 1 is port 1-4 the other is P-1 -2?? I beleave im in the right jack
Ralph Nahigian
Car 3
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Joined: Feb 2008
Posts: 316
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Joined: Feb 2008
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Did you make you own cable or purchase the NEC cable?
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