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Joined: Sep 2005
Posts: 2
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Joined: Sep 2005
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Electra Elite 192 with VMS-4 and COID(8) How do I program the attendant to answer in 1 ring in Night Mode? -Day/Night Mode Switching Time is correct 1-1-27 -Day/Night Mode by Day of Week is correct 1-1-32 -Extension Line key Ring Assignment (Night Mode) 4-36 is set to "No Ring" for all 8 CO Lines -CO/PBX Ring Assignment (Night Mode) 4-02 is set to "No Ring" for all all 8 CO Lines. -ANA Assignment 3-43 is set for "No Assignment" for all 8 CO Lines. (Should this be set for the VMS Master Hunt Number? which is 116 for this NEC Elite 192.)
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Joined: Jul 2006
Posts: 731
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Yes, 3-43 is the memory block you want.
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
Program Your Voice Mail Port To Ring in Night MB4-02.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Aug 2009
Posts: 3
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Great, programming MB4-02 for the VMS Ports (17-20) for Immediate Ring solved the problem.
Now I just need to figure out what caused the Attendant Console to only ring once before forwarding to VM during Day Mode. - DIT Assignment 3-42 is configured to Station No. 000 (For all the incoming CO's) How do I change that to No Assignment?) I can not assign the Attendant Console extension because it forwards to a personal email. (Or should I remove the Forward to VM and assign MB3-42 for the attendant console extension number?)
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Joined: Nov 2008
Posts: 953
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To Clear DIT in 3-42 Press the Hold Button then Tranfer to Write it. I would use delay ring in MB4-01 Day Ring, when the Button's are Green for Ring press again and turn them red That's Delay ring, On the Voice Mail Port's. Then Adjust the Delay timer in MB 1-2-26.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Aug 2009
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That was the fix for CO Calls rining once then transfering to VM in Day Mode... MB 4-01 was Green for the first VMS Pilot Line and Red for the others. Did not need to adjust MB 1-2-26 from the default 10s. Night Mode is working fine as well per the suggestions for MB 3-43 and MB 4-02 listed above.
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Joined: Nov 2008
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Joined: Nov 2008
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"The Only Stupid Question, Is the Question Thats not Asked."
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