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Joined: May 2007
Posts: 8
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Joined: May 2007
Posts: 8 |
The voicemail has been running pretty much error free for a few years. Suddenly I am not able to add new mailboxes from the web interface or the phone.
When I try on the phone, I login to mgr options, checkbox, enter the extension, it says doesnt have a mailbox would you like to add, press 1 and instead of a confirmation it skips to 'would you like to change another mailbox?'
When I try through the web interface, it get a crazy sql error message (below)
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Warning: SQL error: [unixODBC][MySQL][ODBC 3.51 Driver][mysqld-3.23.41]Got error 127 from table handler, SQL state S1000 in SQLExecDirect in /var/www/php/get_put/add_subscriber.php on line 172
Warning: Supplied argument is not a valid ODBC result resource in /var/www/php/get_put/add_subscriber.php on line 177
Warning: SQL error: [unixODBC][MySQL][ODBC 3.51 Driver][mysqld-3.23.41]Got error 127 from table handler, SQL state S1000 in SQLExecDirect in /var/www/php/core.php on line 320
Warning: Supplied argument is not a valid ODBC result resource in /var/www/php/core.php on line 321
SITE GUESTOPTS FEATURES Select
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I havent heard of a mailbox limit and there is over 2 hours recording time left. Any ideas? This really started out of the blue and I'm stumped. Thank you
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I am assuming you have rebooted the unit. Errors/logs & other stuff can cause the system to run funky. I call NTAC & they remote in & fix it for me. I cannot tell you what they do, but it has worked for me.
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Joined: May 2007
Posts: 8
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Member
Joined: May 2007
Posts: 8 |
have rebooted, just the vmail and the whole phone system. still getting errors. I will have to see if my vendor can take a look. bummer!
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Joined: Dec 2006
Posts: 810
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Member
Joined: Dec 2006
Posts: 810 |
It appears to be a database error. I'm not sure if the LX has any database fix tools built-in. You may need NTAC to solve this one.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
Posts: 1,336 |
Looked back thru my emails and found a similar problem in 2007. Basically I suspect that the SQL database has trashed it's self. I had to send the mail back for a rebuild..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Apr 2007
Posts: 1,439
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Member
Joined: Apr 2007
Posts: 1,439 |
Originally posted by paulw:
Looked back thru my emails and found a similar problem in 2007. Basically I suspect that the SQL database has trashed it's self. I had to send the mail back for a rebuild.. Agreed, but there are some DB repair commands you can enter directly from the linux command prompt. Had NTAC walk me through this when I had some mailboxes that could not be deleted.... been fine ever since. D
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