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#243850 05/21/10 09:16 AM
Joined: Oct 2005
Posts: 22
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NEC 2000, bought new in 2006.
Using BDS 22 Btn Display telephones.
Customer put me on speaker and they hear me loud and clear, but I very faintly hear them.
Any suggestions would be great.
I am not a NEC tech.
Just trying to help a customer.
Their vendor will not return calls.
Thank you
Chuck

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#243851 06/15/10 05:59 AM
Joined: Jun 2010
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you can going into programing and pad the volume levels

#243852 06/15/10 06:38 AM
Joined: Nov 2008
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Have Your Customer try swapping his phone with another and see if the problem continues. If so they'll need to get an NEC tech out there. If not replace Phone. :thumb:


"The Only Stupid Question, Is the Question Thats not Asked."
#243853 06/15/10 06:56 AM
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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the mic is at the bottom in the front so have them be sure the mic is clear


Skip
------------------------------------

Serving SW and West central Fl since 1984
#243854 06/15/10 08:42 AM
Joined: Aug 2005
Posts: 2,125
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Silly question, but is the "Mute" button pressed?


Moderated by  ttech 

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