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#244865 09/28/10 04:08 AM
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cid does not show up on the phone display, it just displays ringing. I can review the cid in the logs. Any suggestions?

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#244866 09/28/10 06:00 AM
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Are you talking about CID on in-coming calls or one that has been transfered.


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#244867 09/28/10 06:45 AM
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Incoming calls

#244868 09/28/10 06:56 AM
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Does CID show up after you lift the handset?


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#244869 09/28/10 04:18 PM
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You have to turn on CID display in the station class of service.

#244870 09/29/10 01:44 AM
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When answering the call the display shows "answered"
I have reviewed all the COS options that have anything to do with CID and all seem to be set properly.

#244871 09/29/10 01:51 AM
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Do the calls come in on copper lines or a channel bank? If so, have you verified that telco is providing CID by placing a CID box ahead of the Aspire?


St Petersburg
#244872 09/29/10 02:17 AM
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they are copper lines. I can retrieve the CID info in the CID log.

#244873 09/29/10 02:27 AM
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what type of phones you use to get the CID displayed on?


Lee
#244874 09/29/10 04:03 AM
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22B HF/EISP ASPIRE PHONE

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