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Joined: Dec 2009
Posts: 23
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Joined: Dec 2009
Posts: 23 |
cid does not show up on the phone display, it just displays ringing. I can review the cid in the logs. Any suggestions?
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Are you talking about CID on in-coming calls or one that has been transfered.
We get old too soon, smart too late
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Joined: Dec 2009
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Joined: Feb 2008
Posts: 683
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Does CID show up after you lift the handset?
St Petersburg
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Joined: Aug 2005
Posts: 560
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You have to turn on CID display in the station class of service.
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Joined: Dec 2009
Posts: 23
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When answering the call the display shows "answered"
I have reviewed all the COS options that have anything to do with CID and all seem to be set properly.
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Joined: Feb 2008
Posts: 683
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Do the calls come in on copper lines or a channel bank? If so, have you verified that telco is providing CID by placing a CID box ahead of the Aspire?
St Petersburg
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Joined: Dec 2009
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they are copper lines. I can retrieve the CID info in the CID log.
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Joined: Nov 2006
Posts: 264
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what type of phones you use to get the CID displayed on?
Lee
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Joined: Dec 2009
Posts: 23
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