|
|
|
|
Joined: Feb 2006
Posts: 444
Member
|
OP
Member
Joined: Feb 2006
Posts: 444 |
I'm having an issue when forwarding to a number outside the PBX, no ring is heard on caller side. Calling side is hearing the phone ring, but caller is hanging up because they think call isn't going through. 2400 IPX with PRI and DID numbers.
Scott
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2005
Posts: 2,125
Member
|
|
Member
Joined: Aug 2005
Posts: 2,125 |
Check the PRI's ring cadence (provided by the Telco). Should be 2" on, 4" off.
Had an issue with a voicemail which was getting the wrong ring cadence over a T-1 and wouldn't answer. Had Telco change it to 2"/4" and it worked.
|
|
|
|
Forums84
Topics94,289
Posts638,796
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
3 members (justbill, Toner, Yoda),
88
guests, and
408
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
