sundance-communications.com/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Inmail 2 company greetings

I have a customer with an sv8100 that has 4 copper trunk lines. 2 lines are for company A and 2 for company B. In night mode i have lines 1&2 dil to 200 (vm pilot company A message) and lines 2 & 3 dil to 201 ( master mailbox company b message)this works great. In day mode i have all 4 lines ring to the reception desk by ring group 1. I would like to delay ring the 2 sets of lines to their proper message after 5 rings. I'm pretty sure i can ring no answer dil lines 1 & 2 to the right message but how do i get 3 & 4 to do it. any help would be appreciated.

Set up trunk mailbox's

Have lines 1+2 DIL to one virtual, Lines 3+4 to a different one that rings on your answering position.

Have the virtuials RNA to VM.

I am doing this at a couple of different places, works fairly well.

Each routing box has it's own dial action table with different menu options... it's pretty decent.

D

That's good, I'm gonna use that method for the day mode.
If I put the system in nights can I still have the lines go directly to the messages?

The reason I'm asking is, in night mode I already have lines 3&4 going to a virtual 201 which is forward all to VM and plays the Master Mailbox message. Do I need to make a separate virtual for the day so it can Fwd-na and if so, can it play the same message?

Thanks

In your "night" modes put the virtuals in different timer class and shorten the Call Fwd timer to 1 or 2 seconds.

D

Thanks, I'll give that a shot

Have a good holiday