sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems NEC Telephones & Systems DS2000 22 Button Outside Voice Message Call

I tried searching the NEC DS1000/2000 Multibutton Telephone Feature Handbook Manual but can not find how to call from the outside to check Voice Messages during work hours and after hours.

When I call during work hours, I have the receptionist place me directly into the extension (304) to leave a voice mail. I wait to hear for the personal greeting of the mailbox and typed #. When I use the # sign, I am exited out of the system. The only option to use is 3 (erase), 5 (listen), * (pause), and # (exit). When I type 3 twice, it brings me to the Main Greeting menu. I then try for another attempt at 304 with a different set of combinations.


Any help is appreciated.

Thanks
Donny

have her transfer you to the VM hunt group , when the AA is playing press # then follow the prompts

Have her transfer you to ext 700 then #

skipp555 and ttech,

Thank you for this information and all the work you put into this forum. It is very much appreciated for all the time you spend.

Have a good day!

Donny