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Joined: Jun 2008
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A new customer called and wanted us to work on their DS2000. The default installer password does not work, nor does the Admin1 or Admin2 passwords. Does anyone know a solution other than defaulting the system?
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
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I dont know of any , I would just default and reprogram
have you tried both phone and terminal programing ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Jan 2007
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The good thing in this case is that if you default the ds2000, the recordings will not be deleted, at least that's how it is on the DSX.
Aaron
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
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voice mail and phone system are two separate devices so your right the recordings will be there downside is the VM passwords will be also if they have been changed you have a bit of a problem
Skip
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Serving SW and West central Fl since 1984
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Joined: Jan 2007
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Originally posted by skip555:
voice mail and phone system are two separate devices so your right the recordings will be there downside is the VM passwords will be also if they have been changed you have a bit of a problem That's true, wonder if NEC TS has a backdoor into the ds/dsx systems.
Aaron
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Joined: Oct 2002
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They do have a backdoor, and I know they will charge to execute that request. Just pull the coin cell battery, power off and start over programming. Make sure you go ahead and replace the battery too for good measure... while your at it update the S/W to last and probably the final version (3.22.12)..... These switches are so easy my daughter could set them up when she was 7 years old. piece of cake buddy!! Need help just ask..
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Joined: Oct 2002
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Joined: Oct 2002
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Originally posted by skip555:
voice mail and phone system are two separate devices so your right the recordings will be there downside is the VM passwords will be also if they have been changed you have a bit of a problem What would be the problem????? Once you gain entry to sys program you create a new MB with sys admin privlage and there you go!!!! Then u can delete the P/W of any MB..
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Joined: Oct 2002
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Well now that's assuming it's an Intramail!!! He didn't mention which VM is connected..
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Joined: Jan 2007
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Originally posted by clgjr: Originally posted by skip555:
[b] voice mail and phone system are two separate devices so your right the recordings will be there downside is the VM passwords will be also if they have been changed you have a bit of a problem
Once you gain entry to sys program you create a new MB with sys admin privlage and there you go!!!! Then u can delete the P/W of any MB.. [/b]Although you used a lot of question marks and exclamations, this actually is true, none of us thought about that. Good point.
Aaron
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