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Joined: Mar 2011
Posts: 11
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Joined: Mar 2011
Posts: 11 |
I have an sv8300 with dual CPU and Unit 2 connected together at the same office.The system was working perfectly for at least 3 months a just last week we have notice unit 2 goes to survival mode and never came back on line again.We tried everything to no luck at all. We end up re intialize the whole system and loaded in a back up data.It's has been happening the last 2 weeks. Has anyone experiene this before?NECA advise to upgrade to the software to a later release, working on R4 now.
Thanks
Joe
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Joined: Dec 2010
Posts: 16
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Joined: Dec 2010
Posts: 16 |
Hi Second unit cannot go to survival mode as unit 2, unless you configure it as remote unit with proper license. It looks like configuration problem, initialize the system and re-program it manually.It should solve your problems. https://pbxtechsolutions.blogspot.com/
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
Second remote unit is typically unit 5.
D
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Joined: Mar 2011
Posts: 11
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Joined: Mar 2011
Posts: 11 |
Unit 2 goes to survival mode no problem at all.Remote unit 5-50 which require additional license.Unit 2 is part of Main Unit 1-4 and switch set to 2.I think it something to do with the switch config.
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