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Joined: Apr 2008
Posts: 228
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Joined: Apr 2008
Posts: 228 |
Anyone seen an issue like this before?
SV8100 firmware version 5.01 using 2 remote location IP phones. Ip phones have the latest 4.0 firmware on them. (we have a couple other sites running the same with no problems)
Currently I am getting complaints that intermittently the 2 IP phones cannot call the tdm phones but when that happens they are able to call each others IP phones?
Anyone run into or seen anything like this???
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
Make sure your IPLA addresses are unique (84-26). They do the conversion of VOIP back to TDM/Analog. A duplicate address here could cause all sorts of intermittent issues.
Also check UDP ports are forwarded or open on your firewalls 10020, 10021 and 10052, 10053 (for 32IPLA).
D
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Joined: Apr 2008
Posts: 228
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Joined: Apr 2008
Posts: 228 |
Thanks Doghart. I will check those again, but im sure they were right. I have other systems running that have not had this problem yet!!
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
If Voip to Voip calls work, but calls to TDM or Analog fail I think something with the IPLA setup or those ports is the culprit.
Good luck!
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Joined: Apr 2008
Posts: 228
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Joined: Apr 2008
Posts: 228 |
Hey Doghart, think I found the culprit on this one. It was the traffic on the firewall. The inbound traffic ports were set for out bound on the firewall. Thanks!
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