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Joined: Aug 2011
Posts: 22
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Joined: Aug 2011
Posts: 22 |
Good afternoon everyone,
First experience with an NEC Aspire. This customer used to have 2 systems connected using a point to point connection but dropped that several years ago. They are asking me if they should keep this system or go to a hosted PBX. System seems clean and they don't have any problems. Just looks like it hasn't had any maintenance for a while.
I logged into the web interface and it appears to be version PC Programming : 06.22 (US Release, M/L)
How out of date is that, and will this support a few IP Phones. Right now, they would like to add a few IP phones in another building rather than connecting the entire pbx that was once over there.
Let me know if I've given enough information.
Thanks, Woody
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
I think 7.32 is latest software and is free for a certified NEC tech to download and update their software. If they have a VOIP card they can most certainly deploy IP phones. Going hosted considering the up time they enjoy now would be a disaster waiting to happen.
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Joined: Sep 2006
Posts: 42
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Joined: Sep 2006
Posts: 42 |
If they own the NEC, hosted will cost them more money and headaches. Nothing beats 5 9s uptime.
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Joined: Aug 2011
Posts: 22
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Joined: Aug 2011
Posts: 22 |
I agree with both of you. They didn't feel their last company was providing them with good service and dropped them, but I need to get this thing going. Does NEC offer a list of preferred vendors?
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
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Joined: Aug 2011
Posts: 22
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Joined: Aug 2011
Posts: 22 |
The links have been down for a few days on nec's site, but I sent a message to their general mailbox.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Really? I have had zero issues getting to all the NEC sites and I use them every day.
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Joined: Aug 2011
Posts: 22
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Joined: Aug 2011
Posts: 22 |
Click on the Locate a Dealer link on the left and let me know if the page opens for you. Doesn't for me
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