Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#247511 08/24/11 08:44 PM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
Member
OP Offline
Member
Joined: Oct 2008
Posts: 298
I can not get my UM8000 to answer. I have double, triple checked programming but have obviously missed something.

All 16 ports are ring no answer. ACD/UCD programming looks ok. Get same result if I call the pilot or individual stations. Can log in via browser and watch port status and they never go out of an idle state.

Probably something simple that I've overlooked but been staring at this thing too long tonight.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#247512 08/24/11 09:12 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
Do you have the buttons programmed on the vm port? Is command 93 set?

#247513 08/24/11 09:25 PM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
Member
OP Offline
Member
Joined: Oct 2008
Posts: 298
Yes. Button one is assigned as My Line for all ports and CM93 is set up too.

#247514 08/25/11 11:24 AM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
Member
OP Offline
Member
Joined: Oct 2008
Posts: 298
Turns out it was a licensing issue.

Had the license loaded (confirmed in CM F88) but did not apply to voicemail (CM EE0)


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,968
Posts637,416
Members49,704
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
RATHER BE FISHING, usatelecomservices
Newest Members
Acme Finishing, jim gray III, Merenth, Service Tech 911, Stephen A
49,703 Registered Users
Top Posters(30 Days)
vvbasti 11
Toner 9
mfecko 6
jsaad 6
Who's Online Now
4 members (tech3500, Curlycord, RATHER BE FISHING, bubblegum), 136 guests, and 32 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5