|
|
Joined: Nov 2011
Posts: 9
Member
|
|
Member
Joined: Nov 2011
Posts: 9 |
I have one NEC dterm80 8-line phone on Elite IPK box system that it is not accepting the programming for headset. Instructions are followed: Press Speaker + 751 + Blank Key you want to program + 05 + Speaker. There are a few spare buttons, and it accepts other codes but not this one. Other phones are using the headset without a problem, and phones and headsets are the same. Please help.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Press the help key, push the key you are wanting as the headset, see what comes up in the display. There are keys users cannot re-program such as trunk, CAP or CAR keys.
We get old too soon, smart too late
|
|
|
|
|
Joined: Nov 2011
Posts: 9
Member
|
|
Member
Joined: Nov 2011
Posts: 9 |
I get "Not Define". The line is programmable because it will accept codes 1-4 which are not headset codes. Is there another headset code? Is it a programming issue for the line or phone system?
|
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
You have to enter 05, 5 will not work.
If you are entering 05, try 00 to clear memory from this key and re-enter 05
We get old too soon, smart too late
|
|
|
|
|
Joined: Nov 2011
Posts: 9
Member
|
|
Member
Joined: Nov 2011
Posts: 9 |
Sorry...I abbreviated the code. I have tried 05 and I've tried 00 followed by 05, yet nothing.
1. Speaker + 751 + Blank Key you want to program + 05 + Speaker
2.Speaker + 751 + Blank Key you want to program + 00 + Speaker + Speaker + 751 + Blank Key you want to program + 05 + Speaker
3. Speaker + 751 + Blank Key you want to program + 00 + 05 + Speaker
Nothing has worked. Very Baffled.
|
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
If you haven't tried, reboot the phone by disconnecting the line cord.
If that doesn't work re-boot the phone system.
If that doesn't work do the following
Feature 3 will give the software version, tell us what it is.
We get old too soon, smart too late
|
|
|
|
|
Joined: Nov 2011
Posts: 9
Member
|
|
Member
Joined: Nov 2011
Posts: 9 |
I'll give the phone system re-boot a try, later today when no one is on it. Software version is 1.52, if that helps.
|
|
|
|
|
Joined: Nov 2011
Posts: 9
Member
|
|
Member
Joined: Nov 2011
Posts: 9 |
Re-booted phone and it didn't work. Re-booted phone system, and it didn't work. Software version is 1.52.
Any suggestions? Still Baffled.
|
|
|
|
|
Joined: Jul 2005
Posts: 1,336
Member
|
|
Member
Joined: Jul 2005
Posts: 1,336 |
Isn't speaker + 751 the program code for IPK2 not IPK1?? Your talking about an Elite IPK which to me is an IPK1??
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
|
Member
Joined: Nov 2008
Posts: 953 |
Paul is right, If you can press Feature 3 and get the Software Version, then it's an IPK 1. Feat. 3 won't work on an IPK 2.
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
Forums84
Topics94,518
Posts639,974
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
