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#248625 01/21/12 05:36 PM
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I recently picked up a DSX 80 with 3 22btn phones and when I connected the system, I had no display on the phones. The lines work fine. I can call out and ring in. The voicemail works fine. In fact all the features seem to work. however I have no display. I initialized the system, same thing. I reloaded the software, same thing. I tried all the stations (16) and no display. Does anyone have an idea about what could be the problem. Thanks

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#248626 01/21/12 07:17 PM
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Maybe you have some of the phones that have bad displays? NEC could verify this with the serial #... I had the exact problem with a system I bought back from a client. They worked fine when I pulled them out. Then a few months later I pulled them out and plugged them in and "NO DISPLAY".... Meanwhile if you have a known good phone ,try it and see. JR

#248627 01/22/12 03:07 AM
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You did try increasing the display? Normally the LCD is not lost totally, it will just have a series
of bad pixels on the display.
Never have witnessed one total blank.


-TJ-
#248628 01/22/12 05:46 AM
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Adjust the contrast first,its hard to see if display is adjusted down, you need to get to menu -display- contrast and bring it up with volumne button

I just had the same thing ,customer screwed with them

#248629 01/22/12 06:55 AM
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You can also adjust the contrast of the display simply by pressing the vol. up/down keys while the phone is in an idle state.

I would try that and if that doesn't work, I would try a phone w/ a known functioning display on this DSX-80 as has been suggested.


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