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Joined: Feb 2008
Posts: 88
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Joined: Feb 2008
Posts: 88 |
Installed a DSX 40 today, was given 192.168.1.240 for a static, was given the external 81.xx.xx.xx I was unable to access it remotely. I then attempted to connect via cutomers desktop, no go! I contacted the Data Vendor again, they stated they Port forwarded 8000 to the 192.168.1.240 I explained that I could connect directly with USB and Ethernet, but as soon as I plug into the switch, I cannot hit it. They of course stated it is my issue. NEC tech support says it is not. I tend to agree with NEC, but here I am second guessing myself again. Any ideas?
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
& you set the subnet & gateway in the DSX?
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Joined: Feb 2008
Posts: 88
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Joined: Feb 2008
Posts: 88 |
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Joined: Aug 2005
Posts: 560
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Joined: Aug 2005
Posts: 560 |
Can you ping it from the LAN? Does the ethernet port on the DSX show link when you plug it into the switch?
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Change laptop to match IP scheme?
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
NEC is correct. I would disconnect the DSX from switch and see if you can ping that IP again to make sure something else isn't using it.
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