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Joined: Aug 2006
Posts: 26
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Joined: Aug 2006
Posts: 26 |
Using SIP trunks, provider is sending ten digits.Provider (TouchTone Communications) says they can not change. The SV 8100 will not let me go above 9 digits. Any one have any ideas other then changing providers?
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Joined: Nov 2008
Posts: 953
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Yeah but the first 6 digits are all the same Right? Which would mean you should only be concerned with the last (4) for your DID's.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
The system will only care about what you specify. If you set it for 4 it will use the last 4 as long as the provider is sending 4 or more. Which in your case they are.
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Joined: Aug 2006
Posts: 26
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Joined: Aug 2006
Posts: 26 |
I'm also not able to get my DID's to work. the provider says getting error code 404 "not found" when trying to dial one of my DID's. I have it normally programmed as if was a normal pri. but these are sip trunks. Please help, and thank you.
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
"I have it normally programmed as if was a normal pri. but these are sip trunks."
PRI? What do you mean? You Have SIP License’s in the Switch right? You may have to call NTAC for help on Programing for SIP Trunks, its more involved than PRI. I installed an 8100 with Broadvox, took some trial and error to get it to work. NTAC had a Cheat Sheet for The Broadvox, maybe they have one for Touch Tone.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Aug 2006
Posts: 26
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Joined: Aug 2006
Posts: 26 |
I can dial out no problem, its the DID's that won't work. There programmed as normal is what I meant. We have TounchTone as the provider.
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
Is the switch behind a Firewall?
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
TouchTone is not on the NEC List of carriers that has had the inter-interoperability tests done.
I am not sure if they just didn't try yet, or it was not operable.
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Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
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Check and make sure that PRG 10.29.16 register Sub Mode is turned off..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Oct 2008
Posts: 49
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is incoming traphic not working at all or are they not routed as programmed in the DDi table. if the last is the case maybe the Called Party Info in PRG 84-14-09 is not on TO header.
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