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#250206 10/10/03 11:31 AM
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Bruce,
What are you running? I can e-mail you the removal tool if you are using XP pro.


Russ runs a local service and private tech center.

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#250207 10/10/03 11:42 AM
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Here is a free online scanning tool from Symantec (Norton)
https://security.symantec.com/sscv6...amp;plfid=22&pkj=QUEMPJUIYCZRWEJGSSK
Also, the removal tools can be downloaded here:
https://securityresponse.symantec.com/


Devin
#250208 10/10/03 11:50 AM
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I use Norton and I have the blaster fix. I will run it again.


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
#250209 10/10/03 12:21 PM
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Ran the blaster fix and it said it wasn't found on my computer.


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
#250210 10/10/03 12:45 PM
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Just a shot in the dark, but you didn't by chance loosen any cable ribbons (like the one connected to the hard drive) by accident did you, It almost sounds like the ribbon isn't plugged in all the way. My son's acted just like that after he put a new A drive in and accidentally moved the drive cable, plugged it back in all the way and fired it up and has been working fine.


Russ runs a local service and private tech center.

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#250211 10/10/03 01:21 PM
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I pulled the new stick of memory out just to see what ir would do, did'nt help any.Checked all my cables then and they seem to be alright.


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
#250212 10/10/03 02:09 PM
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Describe that error you get to the fullest extent, and at what point you get it.

#250213 10/10/03 07:05 PM
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I had memory issues with my new Gateway. I added some after market RAM to save a few bucks. All I got were constant system crashes. Removed the memory and added some stuff from Gateway. Been cruising ever since.


Z-man
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#250214 10/11/03 08:07 PM
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could your computer be going into hibernation ,and is having problems coming back up? Or is it completely shutting down?

#250215 10/12/03 07:41 AM
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Avaya - I tried to do a print screen, but it didn't work. I will try and remember what it said.
"windows has shut down. Please check any newly added hardware and software. To restart computer in safe mode, press F8, then disable BIOS memory and system cache."
That is the best I can remember. F8 didn't work, just went to another screen, that said "disk boot erroe,insert system disk,and press enter".
It did not come with a system disk.Called HP and they are sending me one. It seemed to only shut down when it would go to standby.

Z-man - Did your trouble start immediately or a few days later?

clgjr - I have disabled hibernation and it now stays running.

[This message has been edited by openwire (edited October 12, 2003).]


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
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