sundance-communications.com/forum Forums Computers & Programming Computers, Software, Accessories Remote access software

I just finished an install where we have Tapit running on a server. In addition, the Voice Mail is an external unit that is accessed separately from the KSU. It can be accessed from the LAN but not outside the network. I am not sure Remote Desktop will do the job and the administrator is uncomfortable with using that.

The location is 2 hours south of us. For that reason I am looking for a type of remote access software that I have seen used before. Last year, I installed a network for a company in Idaho (or maybe Iowa). Their network guy had me connect my laptop to the network and the router, go to a webspace and run a program from that location. That gave him access to my laptop to configure the router.

I don't know what program he used. Log me in free was one that was recommended to me, but it doesn't sound quite like what I was looking for. Does anyone know of one that works like I described?

As I recall, ProComm plus used to have an "Anywhere" packaged that let you dial in and with a password gave you access to a PC. - That was over a modem.

The best software of that type that I ever used was for OS/2 and it was called Copycat .

For web based access I believe there's something out there called "GotomyPC.Com", but I've never used it.

Sam

I'd almost bet money that the software used was Ultra VNC. https://www.uvnc.com/

I did some work at a doctor's office, and the company that supports their scheduling software used it. No need to open any ports at the remote site. It's much like any other VNC application, but the PC running the listener is the one to initiate the connection. You do need to forward a port on the router at your end, but that's much easier to control than the user's end.

We have a dedicated workstation at every client location just for that. It's permanently attached to the cabinet and we access it by coming in through a VPN tunnel and then connecting via VNC. We've used UVNC, Real VNC and Tight VNC. They all have their benefits and downfalls. We also connect to the VM Servers that way as well. We even have devices in place to power cycle everything across the DISA.

Perhaps Hamachi: https://secure.logmein.com/products/hamachi/vpn.asp?lang=en (you would still need a VNC program or Remote Desktop)

or LogMeIn https://secure.logmein.com/products/free/

We use "Log Me In" on all our IPO's.
Works very well.

I'm not sure it applies to your situation, but I use gotomeeting to remotely access client PC's/servers for troubleshooting/installs. The problem using this in your case is someone on the other end has to join the meeting in order for you to get access. But it works very well and is very reasonably priced, about $35 a month as I recall. One other huge advantage for me - I can only access what they allow me to, and they can see everything I do as I do it - this way I don't get any fingers pointed at me if something else goes wrong in their network either during or after my work.

I have used most of them...logmein, RealVNC, remote desktop, Hamachi...
Personally I use remote desktop at home so I don't need a monitor attached to every computer. Hamachi is nice but like Larry said you still need a program to actually log in to the remote computer.

I use a FreeBSD or Linux box, and tunnel my choice of protocols via ssh. VNC, rdesktop, telnet, X windows, etc, depending on the target.