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Joined: Apr 2006
Posts: 105
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Joined: Apr 2006
Posts: 105 |
wow, how...umm, useless?
However, somehow it dials 9 before dialing an outside line, I don't understand where that is input, I wasn't able to find it anywhere in the dialing string.
What I need to do is:
Dial a long distance number:
1-xxx-xxx-xxxx
pause 1 second
dial a three digit long distance access code.
Preferably, a way to input the code in the immediate notification field of the subscriber mailbox, so we can charge calls to the agent that won't get a local number.
Note: the pause is vital, calls will not go through without it.
THANKS.
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Joined: Sep 2005
Posts: 2,049
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I will ponder this and post you in the AM via PM . I have a good idea of a work around . I just need to test it first when I return to the shop tomorrow ! 
Let It Be , I live in a Yellow Submarine . SCCE
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Joined: Apr 2006
Posts: 105
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Joined: Apr 2006
Posts: 105 |
OBTW, you are awesome! I appreciate your help. This is the 4th callxpress system we bought from this vendor, I'm pretty new at the office, but apparently he'd been really good about tech support before, but seems like he's dropped off the face of the earth.
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Joined: Sep 2005
Posts: 2,049
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Posts: 2,049 |
Chad Don't thank me . Thank Sundance without them this forum would not exist ! IMHO
Let It Be , I live in a Yellow Submarine . SCCE
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Joined: Apr 2006
Posts: 105
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Posts: 105 |
yeah, THANKS SUNDANCE! By the way, if it makes any difference, I'm on a toshiba DK280.
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Joined: Sep 2005
Posts: 2,049
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Chad I set this up on our only 7.50 box . It works fine . It's gonna be a one time PITA because you are going to have to do it on a per mailbox basis . 1. Click on the features tab . Enable long distance . 2. Click on the msg notification tab . enable message notification and adjust your hours of notification . type in you 1-xxx-xxx-xxxx number . Type will equal PIN . Pin number will be your 3 digit code . Wait time for renotification will be 15 min . With the Type=PIN it will wait for tone . It worked on our box .
Let It Be , I live in a Yellow Submarine . SCCE
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Joined: Apr 2006
Posts: 105
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Joined: Apr 2006
Posts: 105 |
OBTW:
Wow, sure does work, and waits for tone to put in the "PIN #." However all it does after dialing is sends DTMF as if to a pager! Good workaround, but if anybody has any ideas on how to get it to voice notify, please let me know!
I'm going to continue trying to convice her to get a local number, meantime.
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Joined: Sep 2005
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You left out the voice notification when you explained your application . Thanks and convince her to go local .  :thumb:
Let It Be , I live in a Yellow Submarine . SCCE
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Joined: Apr 2006
Posts: 105
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Posts: 105 |
Hopefully when she gets the bill from 10 callouts per day, at 6 cents each, every day, she may see the light We are right across the state line from Louisiana, and I probably make more LD calls to LA cellphones to people living locally (after hurricane Katrina) than anywhere else. It's when our own employees have them...
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Joined: Sep 2005
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Chad what type of site is voicemail dialing into ?
please explain as thorough possible .
Let It Be , I live in a Yellow Submarine . SCCE
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