|
|
|
|
Joined: Jul 2007
Posts: 4
Member
|
OP
Member
Joined: Jul 2007
Posts: 4 |
My organization has a Aleen VME 4000 voicemail unit and the last IT guy that controlled it has since left. He misplaced the Voice Mail Utility Program that controlled it. https://www.its-tel.com/ Customer Support is not helping much right now. Where can I get the software that allows me to connect and change settings on the unit? I am in dire need of a solution. Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2005
Posts: 9,285 Likes: 6
Admin
|
|
Admin
Joined: Sep 2005
Posts: 9,285 Likes: 6 |
The vup software is version specific you will need to know what version you have. Someone needs to find the software that came with it otherwise you may need to have a vendor remote into system for you.
|
|
|
|
|
Joined: Jul 2007
Posts: 4
Member
|
|
OP
Member
Joined: Jul 2007
Posts: 4 |
It is version 6.14 I beleive.
I am not even sure where we purchased the unit from. I will have to ask around.
|
|
|
|
|
Joined: Jun 2007
Posts: 31
Member
|
|
Member
Joined: Jun 2007
Posts: 31 |
If the installer did not change the password it is easy to find the password. If you log in to 900 it will tell you the software version. A lot of the programming can also be done with a telephone via DTMF programming. Contact me at BCSTEL9@aol if I can be of assistance. I know the system pretty well.
|
|
|
|
|
Joined: Jun 2007
Posts: 31
Member
|
|
Member
Joined: Jun 2007
Posts: 31 |
If the installer did not change the password it is easy to find the VERSION. If you log in to 900 it will tell you the software version. A lot of the programming can also be done with a telephone via DTMF programming. Contact me at BCSTEL9@aol if I can be of assistance. I know the system pretty well.
--------------------------------------------------------------------------------
|
|
|
|
Forums84
Topics94,303
Posts638,883
Members49,770
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (tech3500),
129
guests, and
285
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
