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Covoice 240 port/channelproblem
#257718 08/09/07 06:42 AM
Joined: Jul 2006
Posts: 15
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Joined: Jul 2006
Posts: 15
I have a customer with a 4 port VSR covoice 240 voice mail system on a Mitel SX50. Port 3 always shows as loading and waiting for a call. Port 3 always seems to be active showing activity of HuUh 044015 (time). It never answers calls. I have rebooted the PC but trouble persists. When I unplug the channel it still shows as waiting for call. How can I test or reset the port on the voice board.

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Re: Covoice 240 port/channelproblem
#257719 08/09/07 04:37 PM
Joined: Aug 2002
Posts: 960
Likes: 1
Joined: Aug 2002
Posts: 960
Likes: 1
Use a superset 4 telephone and test each port from the phone system before it gets connected to the voicemail, check the wiring to the jacks. make sure all ports work with the superset 4 telephone.

Re: Covoice 240 port/channelproblem
#257720 08/14/07 10:15 AM
Joined: Jul 2006
Posts: 15
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Joined: Jul 2006
Posts: 15
Thank you, Bob

Moderated by  5years&counting, Z-man 

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