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Joined: Jan 2008
Posts: 5
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Joined: Jan 2008
Posts: 5 |
have a client that needs to rerecord their introduction, they have a strata dk 40 with a key voice debut system. can any one help with this?
thank-you
lee
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Joined: Mar 2001
Posts: 3,268
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Joined: Mar 2001
Posts: 3,268 |
1. Do you or your client have any documentation (KeyVoice Supervisor's Guide).
2. Have you or your client done this before??
3. Are you a Toshiba tech? All you need to do is access the voice mail port, get into a a MB and get into the Supervisors menu. If I remember correctly, this was outlined in a previous thread in the Comdial forum. I'll take a look.
This isn't that difficult, but if you are totally unfamiliar with the KeyVoice---it may be worth your time to find a Vertical/Comdial local tech to help you and show you how.
There also may be a password problem that you & your client need to address.
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Joined: Jan 2008
Posts: 5
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Joined: Jan 2008
Posts: 5 |
the client nor i have any documentation for this system, and the last system i worked with was a meridian about 5 or 6 years ago, i've been an outside plant tech for 20 years and was trying to help a customer out with this issue, because the local phone company is useless and the guy that installed this system has passed on, so im just trying to help them out.
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