We recently purchased an office that had the Amanda @ SOHO system already installed.
One of our employees went through and reset all the messages. That employee is no longer with our company and took all the manuals/documentation with him.
I have been able to go into the system and reset the greetings for #1, #2, and #3. However, when I call the number, it still has the greeting that the former employee put on it. (Wrong company name and info). When I redid the greetings for #1,2,and 3, the display states it is on Amanda2 and the wrong greeting is on Amanda1.. Not sure what this is.
Is there a way to reset the main greeting? Or worse case senerio, how to erase everything and start fresh...
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Sorry for the slow response, I've been in a training class. Check your junk or spam folder for my email. I didn't get an undeliverable reply in my inbox. Let me know if it is in either of those folders and if not I'll resend.
Have been working lots of overtime, sorry about my delay. I have checked my email, junk/spam folder and nothing there. Please resend. I am also going to send you a different email to send the info to if you don't mind. Thank you.
