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Joined: Mar 2010
Posts: 77
Member
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Member
Joined: Mar 2010
Posts: 77 |
I am using the dtr table for two diffent greetings.They both work fine and go to the two seperate mailboxes.The problem I am having is I cannot get them to go to the night messages.
One comapny is using 900 day 905 night the other is using 220 day and 221 night.I have table a to play 900 and 220 and table b to play 905 and 221.
I have my times set to play table a from 8:30am to 6:00pm.Table b to play from 6:00pm to 8:30am.
Any help would be appreciated.
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
In System Integration, make sure that any times not going to Table A are set to Table B. You should have one entry for 8:30 AM to 6:00 PM going to Table A. All the other entries should remain at default, going to Table B.
When you make changes in the Integration tab, send your changes as you make them- don't makes changes for Sunday, then Monday thru Friday and send. You'll only send what's showing on the current screen.
If it still doesn't work, connect to the system and watch an incoming call in the Status window to see where the call actually IS going. This may help pinpoint your problem.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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