|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
OP
Member
Joined: Oct 2001
Posts: 4,043 |
I have a client who recently switched from 14 at&t pots to a T1 Flex through XO.
It took 2 weeks for XO to get the name coming in on the CID.
Now the outgoing CLIP sometimes shows on incoming
calls.
My 1st thought was, are you sure it's not someone in the office calling out and back in rather ten using the intercom?
It isn't. Any thoughts, is this a common problem?
Thanks, Wayne
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
|
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Wayne,
Do you mean the Company X owns the lines and sometimes when Caller Y calls, Company X's name/number is displayed?
If so, this happens occasionaly at our office. The calls always seem to be from telmarketers when that happens. We're not on XO.
-Larry
|
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
OP
Member
Joined: Oct 2001
Posts: 4,043 |
Yes, that's exactly what's happening but they claim that it even happens from some of their clients.
The client calls in and the company receiving the call sees it's own name and number on the CID.
Very strange.
MrG
|
|
|
|
Forums84
Topics94,291
Posts638,809
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
131
guests, and
381
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
