Moved to Vodavi
I installed an STSe Vodavi phone system 1 1/2 years ago. They called me 2 days ago saying they are experiencing problems. Phones will automatically come on, will automatically intercom another ext, dial tone will come on over the speakerphone, all of this without touching the phone. We went to customers site, replaced KSU with a new one to test, same thing happened. No one had done any work in the suite and no one had been in the false ceiling. Replaced old 25 pair cat3 cable with new Cat5e, still have problem, ran cat 6 to one station, still have problem, installed UPS,tech support says sound environmental. HELP... Thinking about running extension cord to another power outlet. Several telephone people along with an electrician says it sounds like a power issue. I would appreciate any ideas if you have ever experienced anything like this. Thanks
Terry