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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
I Have a Customer That has a Comdial The model Number Is a G0816 With a software cartridge rev16b and a display one of the phones says WRAP UP. How do I make it go away?
Thanks
Don
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Joined: Nov 2001
Posts: 34
Member
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Member
Joined: Nov 2001
Posts: 34 |
What if any Voice Mail do you have. If the customer has a VVP, that station may be logged on as CSR in VVP CSR box. If this is not the case.This station may be part of a DCD Group.
Let us know and I will get the information to you.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
If you do not have VVP then follow this procedure;
1. Press HOLD
2. Press DND
If you do not have a DND button, program one then follow the procedure.
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
Thanks for the info. I will try the hold DND on monday and reply on weather or not it worked
Don
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
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