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Joined: May 2003
Posts: 2
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Joined: May 2003
Posts: 2 |
Does anyone know how to get a caller back after 'tapping' them?
My problem is if I have tapped a caller through and waited on the line and get voice mail or no answer, how to I get them back?
Thanks.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: May 2003
Posts: 2
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Joined: May 2003
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Hitting tap again joins the callers it doesn't stop the transfer...any other suggestions? <font face="Verdana, Arial" size="2">Originally posted by mrsphone: Does anyone know how to get a caller back after 'tapping' them?
My problem is if I have tapped a caller through and waited on the line and get voice mail or no answer, how to I get them back?
Thanks.</font>
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Joined: Jan 2002
Posts: 33
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Joined: Jan 2002
Posts: 33 |
with some systems there is a "RECON" soft key on the display. press that.
if not hit hold. it will return the call to a hold status.
Chris Brown
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Usually you can use the tap button to toggle back and forth. You might want to get with your local provider that is supplying the Centrex feature and see if they have a code you can dial to drop the call and get the original call back.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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