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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Isn't there a charge for that "becon call" ?? And it should be high. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif)
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Joined: Jul 2004
Posts: 717 Likes: 1
Member
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Member
Joined: Jul 2004
Posts: 717 Likes: 1 |
I guess I ment beckon call .... but I think you got the point....
Walter
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Joined: Oct 2001
Posts: 70
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Member
Joined: Oct 2001
Posts: 70 |
I have had this happen to just recently on a 20K deal.
I was so angry, but realized there wasn't much I could do except sell the fact that I was 30 minutes away. Was available 7X24 and would provide a better warranty than he would get by the internet company. Lucky for me the customer chose me but I also dropped by margin by 10%.
Selling your value as a service company and not a sales one usually will open the customers eyes...but not always.
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