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#28990 02/04/04 10:23 AM
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umm, i cant access my debut system.
i had put a phone number for the station to transfer calls too, and now i can get into the system. Its still answer calls, and display call in for and activity, but i just cant get into it...help!!!!!

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#28991 02/04/04 10:35 AM
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You lost me dude, what do you mean you can't get in. What did you do exactly.


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
#28992 02/05/04 08:37 AM
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<font face="Verdana, Arial" size="2">Originally posted by dtmf:
You lost me dude, what do you mean you can't get in. What did you do exactly.</font>

on the debut system, i put a phone number in the transfer field for it to do a blind transfer. when i try to test it by calling the number that points to that voicemail id it says the box name and then the phone was silent. so i tried to go back in the voicemail system to make changes, and now it wont respond to any keys press, f10 doesnt work, esc doesnt work only ctrl break works, which doesnt help, cause i need to work on the system. I was able to call into vm box and change the call forward settings. but i still cant get into the vm system to make changes w/ the laptop. ( i hope that makes sense)

#28993 02/05/04 09:11 AM
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Did you try a reboot?


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
#28994 02/06/04 02:39 AM
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<font face="Verdana, Arial" size="2">Originally posted by dtmf:
Did you try a reboot?</font>

i thought about it...but didnt know how the safest way to go about it, and if there was anything special i had to do...




[This message has been edited by retroblu (edited February 06, 2004).]

#28995 02/06/04 05:03 AM
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reboot= Turn power off let it set for at least 15 minuets (to let the capacitors build out) then power back up.
One of the best fixes for most all electronic equipment. [Linked Image from sundance-communications.com]
good luck

[This message has been edited by test-ok (edited February 06, 2004).]

#28996 02/09/04 02:40 AM
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thanx test...i know rebooting will probably fix the problem but i didnt want to do it since i dont know that much about this vm sys...but i will give it try.


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