Business Phone Systems

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Joined: Mar 2005
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I have a customer that has a DX80 sys with 7260 phones. The phone in question starts out with a very faint static and builds up to a noticable static. It is almost like inductive static but nothing has changed since the install. I believe it may be happening to other phones as well. Not sure if problem is in phone or port or linel.

Any suggestions.

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Check the cabinet serial number on the side...If there is an J in the middle of the serial number I seem to remember there were some white noise issues as you describe. Replacing the CPM module fixed it.


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Yep, known problem.

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[This message has been edited by paul144 (edited March 18, 2005).]

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Just swap it with another set and see if the trouble follows. I'm betting it's a set trouble; I have replaced 6-8 sets in the past with similar symptoms.


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