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Joined: Apr 2005
Posts: 7
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Joined: Apr 2005
Posts: 7 |
we have a comdial system using 6414 phones. There are 5 phones on the system but one of them won't automatically answer when picked up.....the line must be pushed after picking up. I'm sure it's a programming issue but don't have any manuals on how to change it. help please !!
dan
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
First off...Does that phone ring?
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Joined: Apr 2005
Posts: 7
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Joined: Apr 2005
Posts: 7 |
yes...it rings, just won't answer unless the line button is pushed.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You need to assign Ringing Line Preference to that station. On the right side of the KSU you will find a white sticker with your system model #. You can then get a manual by clicking the Manuals button at the top of this page.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Apr 2005
Posts: 7
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Joined: Apr 2005
Posts: 7 |
I really don't want to pay $40 if i can help it, but appreciate the information. If anyone out there can tell me how to do, i'd appreciate it.
thanx,
dan
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
What ksu your running? (system model #)
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Joined: Apr 2005
Posts: 7
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Joined: Apr 2005
Posts: 7 |
2 #s on the back.......0308x and 813E
dan
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
40 bucks is cheaper then a service call and you'll be able to do other programming if necessary.
mark
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Joined: Apr 2005
Posts: 7
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Joined: Apr 2005
Posts: 7 |
cabinet is beige....no #s on the side, only on the white sticker on the back. has stations 10 thru 17 and MOH....3 lines in.
dan
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Check your email shortly. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif)
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