Hello,
We have an issue with a fx-II system. users will be on a conversation when the party they are talking too will ot be able to hear them, when this happens the user will then be hearing a conversations with another user onsite and the party they are talking too. It is almost as though service observing is taking place. This happens without any buttons being pressed or anything else which would activate it. It just happens automatically. My best guess is a problem with either the cpu card or the services card, just dont have any on hand to swap out. This issue is being reported more and more and has happened to me on 2 occasions.
Thanks in advanced for any help or insite.