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#31959 05/10/05 02:00 AM
Joined: Apr 2005
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I have an MP5000 on customer site installed now for 4 months. It has locked up with all boards going crazy three times now. I power down and remove the FXSRV board re-seat and it comes back up. Do you think it is bad backplane? As usual Comdial has no answers

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#31960 05/10/05 02:11 AM
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In all my years I have not seen a bad backplane on any equipment other than storm damage.

I would stick with the SRV or cpu. Considering it goes crazy and not reconize any boards when it happens, I would think cpu.

Have they tuened on Blackbox or pulled any Ilog files or done a BERR report or a CRASH DUMP report?

If not I would suggest this to them. If your getting BERR errors, it should point the engineers to the problem with the hex code that come with it.

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#31961 05/10/05 09:56 AM
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One of the first ones I put in did that about 4-6 months after the install. Had to replace the CPU.


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