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Joined: Apr 2005
Posts: 18
Member
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Member
Joined: Apr 2005
Posts: 18 |
I have a customer who constantly complains that sometimes they cannot transfer to single line phones and other times the call just drops for no reason. Any ideas besides like Comdial they just say hummm thats strange
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Talk to BigDog about turning on blackbox. Have the customer write down the time on the display and and hit ***** on an intercom call for a quick marker. The blackbox should tell all. ------------------ ![[Linked Image from commserveinc.com]](https://www.commserveinc.com/images/Ci-Dave.jpg) Business Phone Systems
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