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FX single line card #32259 06/27/05 07:36 AM
Joined: Apr 2005 Posts: 18 columbus, ohio gregwhar Member
gregwhar Member Joined: Apr 2005 Posts: 18 columbus, ohio	I have a customer who constantly complains that sometimes they cannot transfer to single line phones and other times the call just drops for no reason. Any ideas besides like Comdial they just say hummm thats strange

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Re: FX single line card #32260 06/27/05 07:48 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina	Talk to BigDog about turning on blackbox. Have the customer write down the time on the display and and hit ***** on an intercom call for a quick marker. The blackbox should tell all. ------------------ Business Phone Systems

Re: FX single line card #32261 06/27/05 03:13 PM
Joined: Apr 2004 Posts: 731 Columbus, Ohio BIGDOG3c Member
BIGDOG3c Member Joined: Apr 2004 Posts: 731 Columbus, Ohio	Email me I will try and help. ------------------ BIGDOG3c PARALLEL TECHNOLOGIES INC. WWW.ABUGSEYEVIEW.COM BIGDOG3c PARALLEL TECHNOLOGIES INC. BIGDOG3c.COM (Amateur Photographer)