Echo on DXP node site

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Echo on DXP node site #32546 08/03/05 10:36 AM
Joined: Mar 2005 Posts: 41 Fond du Lac, WI. USA JBS Member
JBS Member Joined: Mar 2005 Posts: 41 Fond du Lac, WI. USA	When we receive an incoming call into the HUB (FXII) and transfer the caller to node site (DXP) we have a echo that makes it difficult to hear. At the node site they have been calling the caller back and the call is then clear. Phone system have software version 17B. Where should I look first?

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Re: Echo on DXP node site #32547 08/03/05 11:02 AM
Joined: Apr 2004 Posts: 731 Columbus, Ohio BIGDOG3c Member
BIGDOG3c Member Joined: Apr 2004 Posts: 731 Columbus, Ohio	you may have to tweak your DB levels. either on the network channels or the Pri/T1. ------------------ BIGDOG3c PARALLEL TECHNOLOGIES INC. WWW.ABUGSEYEVIEW.COM BIGDOG3c PARALLEL TECHNOLOGIES INC. BIGDOG3c.COM (Amateur Photographer)

Re: Echo on DXP node site #32548 08/03/05 11:54 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS	Agree with BigDog.. adjust the network tie channels to a loss 2 then try the call again. ------------------ Business Phone Systems

Re: Echo on DXP node site #32549 08/03/05 12:37 PM
Joined: Jan 2005 Posts: 15,399 Likes: 18 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,399 Likes: 18 Fayetteville, NC	Not to sound like a simpleton, but have you tried rebooting (ie: unplugging the AC power for one or both systems and allowing them to restart?) I have witnessed this kind of thing with other brands of systems and with circuit problems, like slips, they just never connect well until after a reset. The fact that employees are able to return calls and they are clear is likely due to the fact that their outgoing calls are over local lines at that system. The incoming calls are hitting the host system and passing over the inter-system tie. Just an idea. ------------------ Ed --------- How come there's always enough time to go back and fix it a second time? Ed Vaughn, MBSWWYPBX

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