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Joined: Sep 2003
Posts: 82
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Member
Joined: Sep 2003
Posts: 82 |
I am having a problem with calls answered bythe auto attendant in a keyvoice connected to a dxp w/8.b software. When you enter someone's extension the call will not follow the forwarding on the phone. I have the mailbox set to blind transfer. The voice mail shows the call going to the extension but it never returns to the voice mail to ask to leave a message. The dxp was connected to an old execumail so all the programming in the dxp should still work with the keyvoice. Shouldn't it????? I need to get this system up by Monday morning so any help would be greatly appreciated. Thanks.
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Joined: Jul 2003
Posts: 6,768
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Member
Joined: Jul 2003
Posts: 6,768 |
Is that extension forwarded to the 1st port of voice-mail. What does your trans.txt look like?
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