sundance-communications.com/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Change Speed Dial Button

All stations have the same button programmed with an SDIAL that is the same phone number. That phone number has changed. I want to change that button for all 175 phones without having to do one at a time since this could easily happen again and agian.

I would like to set up a system speed dial like *100 so if the number changes agian, I would only have to change the number once. But the problem is that I do not know how to use button programming to dial system speed dials.

The system is a DXP-plus. The phones are all 8024's or 8324's.

Go to Comdial's web site and click Support then click on User Guides. The manual you want is the FX/DXP Attendant Guide.

I guess I need to clarify my issue. First, I have set station speed dials and system speed dials. Now I want to program a station button to dial a system speed dial like *100. The manuals do not discuss this.

To dial system speed dial 100, one must simply dial *100 while on hook. To program a button, one must select LINE, LINEGROUP, ITCM, or PRIME/LAST and then enter the number. I can put in *100, but this will not dial a system speed dial. This is due to the selection of LINE, LINEGROUP, ITCM, or PRIME/LAST prior to dialing *100. I need the button to dial *100 while still on hook.

It seems to me like everyone would want to do this.

I am programming with VMMI.

Can anyone help me progam a button on a phone so it will dial a system speed dial?

The manuals do not discuss this.

The system is a DXP-plus. The phones are all Impact 8024S's or 8324S's. I am programming with VMMI.

what is the software revision of the DXP-PLUS and the revision of VMMi you are using?

go to help and about to see this info for the vmmi.

The DXP-PLUS will tell you in the lower right hand corner or also in the help and about menu.

The System Release Number is 173, System Feature Set is 15B.

The VMMI Release Number is 173, Latest Supported Feature Set is 15B, Buidl Number is 15.03.15

If you have access through vmmi then log in go to programming/system/speed dial. Find your speed bin# and change the number and apply your changes.

Now, how do I program a station button to dial that system speed dial?

I do not think you can put a system speed dial on a button. You just hit * and the bin number 100 and up.

Thanks BIGDOG3c. Not the answer I was hoping for, but an answer. Client wants common speed dials along with personals on each phone. Does not want to dial *100. Kind of a headache when the phone number changes for that speed dial. Looks like 150 manual changes for me. Cha-ching.