web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 2 of 2 1 2
#33022 10/27/05 04:57 PM
Joined: Apr 2005
Posts: 6
Member
Member
Offline
Joined: Apr 2005
Posts: 6
I ran across this particular problem while upgrading a DXP Plus 13b to the latest and greatest software. After doing everything could think of, I finally tried this and it worked. Make sure that your voicemail extension table has the correct voicemail extention # in the first position. The V-mail softkey always goes the the extention that is in position 1. For some reason on the old set-up my voice mail extensions were in position 5-8 and it worked so I never worried with it, but when I upgraded, whoops. Let me know if this works. Good Luck.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#33023 10/27/05 07:00 PM
Joined: Jun 2004
Posts: 4,552
Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Likes: 5
You'll want to also make sure that whatever order the voicemail extensions are listed in the voicemail hunt list in the DXP is the same as order they are listed in the comdial.lnk file, which is the order they are connected. To verify that they are connected in the correct order, call each port one by one and watch on-screen to make sure you are ending up at the right port. If this is off, it will put you into voicemail, but usually not at the right place.

If instead you are saying that it is going to the telephone's Options menu (as if you had actually pressed "Options" on the LCD, then I would say something else may be wrong. I agree with BigDog though: if you didn't have serial link already established, it wouldn't even show VMAIL on the LCD.

Page 2 of 2 1 2

Link Copied to Clipboard
Newest Topics
Inter-tel Encore CX aka Mitel 3000 circa 2008
by Telesystems - 04/27/25 02:20 PM
Just a little of what I've been working on
by John807 - 04/25/25 11:42 AM
Vertical sbx
by Gary S. - 04/25/25 09:59 AM
NEC SV9100 trunk to trunk routing
by utec - 04/21/25 04:23 PM
Forum Statistics
Forums84
Topics94,522
Posts639,996
Members49,851
Most Online5,661
May 23rd, 2018
Newest Members
ferhat_efe, utec, MoverDub, Kevin usama, Pruitt roger
49,850 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 6
dexman 3
Who's Online Now
1 members (Professor Shadow), 243 guests, and 44 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0