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Joined: Feb 2005
Posts: 34
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Joined: Feb 2005
Posts: 34 |
I have a Comdial system that it will recive phone calls then before it transfers you to the ext, it up and hangs up on ya. I tried all the installers in this area and all of them are gone. Was wanting some one if at all posable to give me a jingle if they would. The system numbers are
J1362
R:E
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Joined: Oct 2001
Posts: 6,160
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Member
Joined: Oct 2001
Posts: 6,160 |
Start at the beginning. A call comes in and is answered by a voicemail auto attendant or a warm body?
And then what?
Mark
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Joined: Feb 2005
Posts: 34
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Member
Joined: Feb 2005
Posts: 34 |
the auto attedent then according the the system it is trying to transfer then you hear a click and you are disconneted sorry about the bad spelling
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Joined: Feb 2005
Posts: 34
Member
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Member
Joined: Feb 2005
Posts: 34 |
I have restarted the system for voice mail also I have unpluged and pluged back in the comdial system. Nothing helped though.
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Joined: Jul 2003
Posts: 6,768
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Joined: Jul 2003
Posts: 6,768 |
During transfer the call is put on hold. Test your lines by pressing a line key, and put it on hold when you hear dialtone. If the line stays on hold the line is OK. If the lines drops you have weak line current and need to call the Telco.
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