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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
connect with a laptop and get a class of service print to screen for station 10 and the VM station ports. Then you will be able to see whats ringing where.
How can you call it to test if you had the telco foward it?
mark
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Joined: Dec 2005
Posts: 19
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Posts: 19 |
dtmf, I don't mean to be confused, but you said, Go to the "stations menu" - by that I thought you meant via my connected laptop & the programming system. So, I did the following:
Station C.O.S. Programming
1. Set Up a Station ( Using a Model Station )
2. Assign Name to Station
3. Assign Station to Department
4. Assign Station to SOHVA Group
5. Line/ Intercom Features
6. Ringing Assignment
7. Button Mapping
8. Toll Restriction Administration
9. Automatic Busy/ RNA Call Forwarding
10. Miscellaneous Feature Programming
11. Speakerphone Coefficients
12. Return To Previous Menu
Enter Selection: 6
Ringing Assignment
1. Personal Ringing Tone
2. Day Ringing
3. Night Ringing
4. Distinctive Ringing/ ATI
5. Return To Previous Menu
Enter Selection: 2
Day Ringing
1. Enable Day Direct Ringing
2. Disable Day Direct Ringing
3. Enable Day Delayed Ringing
4. Disable Day Delayed Ringing
5. Return To Previous Menu
At that point, I choose 1, then and it asked for a line & a station. But it still didn't work.
Did I totally misunderstand you?
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Joined: Dec 2005
Posts: 19
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Joined: Dec 2005
Posts: 19 |
Ed, thanks. I might do that for the weekend. Mark, I test the call forwarding from my cell phone. Plus, when I do it, we get all our calls. As for COS... I just did a print of the data, but while in the system line programming, I saw "Setup a line with a model line"... so, I did that. programmed line 1 with model line 2. it "seems" to have worked, but I'm still skeptical. Hopefully, I'll post back in a little bit and I won't be crying in my drink  Chris
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Day Ringing
1. Enable Day Direct Ringing
2. Disable Day Direct Ringing
3. Enable Day Delayed Ringing
4. Disable Day Delayed Ringing
5. Return To Previous Menu
At that point, I choose 1, then and it asked for a line & a station. But it still didn't work.
Did I totally misunderstand you?
--------------------------------------------------
If you choose 1 you are giving it Day Direct Ringing, you need to take it off not on. If it is already Direct you changed nothing.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Dec 2005
Posts: 19
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Well... by setting up line 1 with one of the other lines as a model seems to have worked. Everyone, thank you very much for your help. I'm bookmarking the site so I can pester you from time to time If you ever need help with vb programming/sql or windows administration... feel free to ask me. cmueller*at*fits-inc.com Have a nice holiday! Chris
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Joined: Dec 2005
Posts: 10
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2 hrs 44 mins... you guys rock!
Big Ern.
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