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Joined: Jun 2004
Posts: 19
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Member
Joined: Jun 2004
Posts: 19 |
Greetings,
We have a DXP on 17D software.
Is there an elegant way to setup a button on a BLF console that our operator could use to alert a group of people that there is trouble at the reception desk?
The key needs are:
- easy to find by an operator under duress...
- easy for the group being alerted to understand the issue at hand.
Thanks in advance,
-jeremy
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
This might be available by customizing a message and then create a pilot number with the assigned extensions so it can be sent. In theory, it might work.
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Joined: Oct 2001
Posts: 6,160
Member
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Member
Joined: Oct 2001
Posts: 6,160 |
Or, How about putting the extension numbers to be alerted in a page group, hit programmed dss key to call the page group and make your HELP! announcement.
Mark
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