|
|
Joined: Feb 2005
Posts: 1,018
Member
|
|
Member
Joined: Feb 2005
Posts: 1,018 |
We have an FXII that has a number of 8324 sets that the displays go out on them. Unplug the set and plug it back in and they go back to work. Not all on the same card. We plan to master clear and reload database Monday afternoon. Any other thoughts?
[edited to correct typo in Subject line]
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Have you noticed if the LCDs are hot when they are not working? I've noticed a couple that would go out, and when you grab onto the top of the phone to open it up away from the base (to unplug the line cord), the LCD is hot.
|
|
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
I ran into this same issue a while back. LCD's were toast. Comdial never admitted a problem!!
|
|
|
|
|
Joined: Feb 2005
Posts: 1,018
Member
|
|
Member
Joined: Feb 2005
Posts: 1,018 |
The thing about these phones is that they have been in place for about 5 years with no problems. There are 6 or so of them that started at the same time. That's why I think it's corrupt software.
|
|
|
|
|
Joined: Mar 2006
Posts: 2
Member
|
|
Member
Joined: Mar 2006
Posts: 2 |
Ive had the same problem. Sometimes I have to let the phone cool off before it returns to service .
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
I know this is an old thread, but since I ran into the "hot LCD" issue again, I figured I'd revive the thread to see if anyone ever found a resolution or cause.
Justin
|
|
|
|
|
Joined: May 2003
Posts: 2,267
Member
|
|
Member
Joined: May 2003
Posts: 2,267 |
Yes, replace the LCD module  It has to do with an I/C chip on the module getting hot. Refurb has the replacement if you are comfortable doing it yourself. Send it to us if not.
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Not much to it, right? We had one today where it got hot, and from then on, the LCD just went haywire the whole time the phone was plugged in.
|
|
|
|
Forums84
Topics94,535
Posts640,049
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/johnson1.jpg){kind=icon}
